Act 3: The Landing

ShalerJump

To catch you up on what the last couple months have been like for me, I cut loose and quit my job in June (Act 1). During July, I was in a state of free fall (Act 2), as I lined up meetings across the country and went to 6 cities in 4 weeks. Now (Act 3), I would like to talk about the landing.

What I did was radical. Perhaps even crazy. I couldn’t help but wonder while I was putting myself through this, “Am I crazy? Or brilliant? … Or both?”

What I did was crazy. I quit an excellent job, working for an awesome company in the bay area (they’re hiring!). I got to work from home. I reported to people who were results-oriented, not micro-managing. Flexible, fun, paid monthly travel, reasonable pay. I quit an excellent job.

The day after putting in my notice, I was driving to the office, listening to NPR. They were doing a segment on long-term unemployment—people who got laid off and have been looking for a job for over a year.

Gob: \

I had reached the point of no return and was confident I was moving in the right direction. Still, I felt a tremendous amount of doubt.

Crazy. I’ve never been good at saving money. I have always lived paycheck-to-paycheck. (I love direct deposit!)

I quit my job with minimal savings—a little bit of cash—and no customers lined up. I could have waiting until I had some money saved up (probably wouldn’t happen) or until I had a customer lined up (I turned down 2 offers before I was ready to take the plunge). What was the first thing I decided to do? Travel.

Crazy. I burned most of my runway capital on a three and a half week trip, hitting 6 cities coast-to-coast. I bought a netbook and my full-time job for my first month of un-/self-employment (I called it unemployment until I landed a paying gig) was emailing, scheduling, calling, and meeting. No code. I’m a programmer, and I didn’t write a single line of code for a month.

Or was I brilliant?

During my travels, I met up with a ton of people. Literally. Actually, “literally” would mean at least 20 tons. I was talking about data visualization all day every day for weeks. I met over coffee, food, drinks, and boardroom tables. I traveled in cars, taxis, buses, trains, planes, elevators, and escalators to see people.

By the numbers: I talked about data visualization with about 200 people. Those people were associated with at least 60 companies that would either be customers, partners, or simply providing referrals. Of those 60, I considered 40 to be prospects. From those 40 prospects, I could see 10-15 of them converting into paying customers. Of those 10-15 hot leads, I needed to find 1-3 that would ready to start work within a month. I was going broke. Fast.

Brilliant? I got home almost 6 weeks after I left to go to work (and put in my 2 weeks notice). After 4 full days at home, I was on a plane to Washington DC to start working on-site with my first client.

The numbers make sense. Given enough prospects, a certain percentage should convert into customers. So I guess the question is, “How was I able to meet with so many prospects?” My work is pretty specific. Data visualization. It’s a very tight niche. What does data visualization mean to companies? To some, it’s marketing. To others, it’s business intelligence or analytics. Most companies can benefit from it, but not many are in a position to invest in it.

“So how was I able to get so many prospects in such a tight niche?”

The full answer would require a series of blog posts. In summary, it’s about paying it forward, doing good for no reason, and investing time in meeting and helping people. It’s about ROI, and the return being indirectly linked to the investment. I spent years going to conferences, making friends with people in my industry. I spent years being involved with local tech community events. I spent years couch-surfing and developing strong friendships with people around the country I rarely see.

When I was in my state of free fall, my friends across the country were my parachute. I spent a month traveling across the country pulling the ripcord.

Thanks to my network of friends, I didn’t land on my face. I hit the ground running.

Progress Report: The Free Fall

free fall

I’ve cut loose and made the jump. Now it’s time to see if I hit the ground running or fall flat on my face.

The moment in between jumping and landing is the fall. It’s the weightlessness you feel as you no longer have control of your trajectory. I’ve carved out a tight niche in a young field. I’m simultaneously turning away work (general Flash development, for which there is always demand) and hunting to find work (data visualization, specifically).

I quit my awesome job at BitGravity on June 28, effective July 9. My last 2 weeks were spent on-site in Burlingame, CA & Santa Cruz, CA. On Monday, July 12, I hit the ground running, meeting with prospective clients in the Bay Area. Before my flight from SFO to LGA (NYC), I made a quick trip down to LA then San Diego, for potential leads and to meet up with friends.

After a week and a half of independence, I was on my way to NYC. I had a mostly open schedule after the first few days. I was planning to stay 2-3 weeks. It ended up being 2 weeks, with a day trip to Philadelphia as well as a day and a half in Washington DC. Three and a half weeks of cross-country business development in 6 cities.

Now that I’m back in Phoenix, recovering from a trip that spanned almost 6 weeks, I’m wondering if what I just did was crazy or brilliant.

You quit an awesome job with pretty cool perks to take a flying leap of faith into a young market without any customers lined up, and you start off by blowing a bunch of money on a coast-to-coast road (well, mostly air) trip? Are you nuts? Maybe.

I’m going to write about this trip, because the concept is intriguing to me. I have a hunch the plan was mostly brilliant and partly crazy. Being a little bit of both can go a long way.

UPDATE: Act 3: The Landing

PHXdata Update and Fostering Community

I posted previously about the idea of having a user group for data. The group has come together in the form of PHXdata and 6 meet-ups have already taken place.

It’s exciting to see it unfold, as more people come together and get involved. The next meeting is 6:30pm Tuesday, July 6th, where the Civic Hacking work group will continue working on a challenging campaign finance project (“Open” data is not necessarily “Useful” data. 3,000 scanned documents as PDFs? Are you serious?). The group will also discuss the planning of an Open Government event, where government officials, technologists, and journalists will get together and discuss how to improve the accessibility of open data, making more data open, government transparency, and ways open data can change lives. If you’re interested to hear more, check out PHXdata.org and join the mailing list.

At this planning meeting, we are expecting to have special guests, technical representatives from various cities in Phoenix metropolitan area. The group is already getting serious interest from the local government, which is very exciting!

My Hidden Agenda

After my recent announcement about jumping into the world of self-employment and specializing in data visualization, it may become clear why I decided to help Mark Ng and Marc Chung get this group going. My involvement in this group has been part of a broad, long-term strategy. If I want to establish myself in this new industry, it is in my best interests to empower those around me with similar interests.

Collaboration over competition

A rising tide lifts all boats. While you can lift yourself up by pushing others down, you will get higher if you help lift everyone around you.

Community is serendipity

While helping foster community has few direct and measurable benefits, the possibility for all kinds of indirect benefits is immeasurable.

Humans are great filters. If you surround yourself with enthusiasts in your field, you’ll always know what’s new in your field, without having to spend all your time trying to read about everything. If something is new and exciting, someone will want to talk about it. This is why User Groups are extremely valuable.

If you are part of a community, you have people to go to for advice, to answer your questions, recommend alternatives, and miscellaneous human resources like beta testers, proofreaders, and referral networks. You also have a pool for professional help, like potential employees or subcontractors.

You can’t say, “I’ll help start a meet-up group and get [this or that],” but you can say, “I’m going to bring people with similar interests together in a meaningful way, and there will be opportunities for me—and everyone else—to benefit from it.”

Cutting Loose

photo by pcgn7

This is how I feel right now.

I’m taking a leap of faith, and I don’t have much runway. I’m in that pivotal moment where everything needs to be executed just right to avoid falling on my face.

I’m shedding a pair of golden handcuffs. I have a good job with fun work and good people, plus some paid travel. There are few things I could complain about during these last few years of employment. I love direct deposit. You have no idea. I love not having to worry about money. It just shows up. Magically and predictably.

Golden handcuffs are handcuffs nonetheless. It’s human nature to want to grow. Stagnation is the enemy of ambition. A plateau, no matter how high, is terrifying. It’s a ceiling. I could continue being content, or I could strive for more.

Generally, you can only go so far working for someone else. I’ve resisted entrepreneurship and justified my decision to remain a full-time employee, much to the dismay of my entrepreneur friends. I know my strengths and my weaknesses. I’m a builder. I make prototypes. I’m not a manager or an accountant or a salesman (well, I used to be, but I didn’t enjoy it). The force of inevitability, however, can eventually catch up with you. It can push you forward.

Seven months ago, I realized the path I needed to go down. Everything was pushing in the same direction. I needed to specialize the work I do, instead of just being a guy who makes stuff move with code. I needed to branch out, and work with more clients and more visible clients. I needed to establish myself within my industry. I wanted to travel more and farther. What I needed and wanted was looking less and less like a full-time job.

I am extremely fortunate to have a rare and valuable skill set. By blending visual and technical thinking, I can create compelling interactive visual experiences. Not only is there money in what I am good at, but I enjoy doing it. However, I need to be very tactful about where I apply my abilities. I could easily tie up all my waking hours building interactive web sites for people, but that won’t make the type of impact I want.

My goal right now is to ride a wave.

Five years ago, I became interested in data visualization as a hobby. Since then, I’ve followed the industry and have noticed a wave coming. More developers are getting involved, more tools are being built, and more people and businesses are learning what data visualization is. I don’t have to be the first, and I don’t have to be the best. But if I’m one of the first and one of the best, I’ll get on top early and ride the wave. After a year of conceptualizing and building various data visualizations professionally, I know what I should be focusing on exclusively.

To a worm in horseradish, the world is horseradish. Data visualization has become my horseradish.

I’m starting my own business. I’m specializing in data visualization. And for lack of a better term, I’m going to “Crush It”.

More information and announcements soon!

UPDATE: Progress Report: The Free Fall

Bucking the Trend

Every few days, I read something new about start-ups going under or being acquired (but not in a good way). Pownce.com, iwantsandy.com, and (maybe) jpgmag.com are examples of sites I used shutting down. In the last few weeks, a few of my friends have pointed out sites they used getting shut down. Companies that are not throwing in the towel are tightening up. Many people are being struck by lay-offs. I read about rumors that large companies and start-ups alike are cutting people to try to stay lean during this weak economy.

My employer, BitGravity, is changing just as rapidly as many of these companies I read about. To be honest, it’s hard for me to keep track of how many people are at the company. When I landed at SFO on my way to our Burlingame headquarters, I checked my email on my phone finding several emails starting with “Re: Welcome ____” where “____” was one of three different names. I visit the main office once a month and it seems every time I show up, there are 1-4 new employees. We would probably be growing even faster if the start-up community wasn’t struggling to stay afloat.

Seeing the company thrive despite the difficulties of a recession is great. Of course, there is a focus on staying lean, watching expenses, and every effort is being made to make sure we only hire people who will be a good fit.

A project I worked on during 2008 was called Multiview, which is featured on our site at BitGravity.com/Interactive. It was a challenging project, and in some ways, surprisingly grueling, but the community reaction was amazing and made the whole thing worth it. As a Flash developer and a tinkerer, the thought of working for a company that will invest in ideas like Multiview is extremely appealing. Since we launched Multiview, I have been trying to come up with ideas for new ways to interact with video using a high performance CDN like BitGravity. If you have any thoughts, feel free to drop me an email!

It really is a joy working for BitGravity. One thing I have noticed my coworkers and bosses do very well that I personally need to work on is giving positive feedback and complimenting others. Sometimes I’m taken by surprise when someone seems blown away by something by something I made. When asked if I enjoy working there, I don’t hesitate to say yes. However, I haven’t — and feel like I should have — proactively given them positive feedback. Part of the motivation for this blog post was the desire to share with the world how I feel about the company, which is in some ways more of an endorsement of the company than a one-on-one conversation with the same feedback.