It’s a Small World, Especially for a Networker

This week at Phoenix Social Media Club, one of the people I talked to was Erin Atherton, the owner of a local business, “Durtbagz” (They sell satchels and messenger bags with street signs on them, including “Slow School Zone: Watch For Slow Children” and “DON’T DRIVE DURNK“). I had never met her, but I had known of her thanks to a lunch I had in Santa Monica in November.

Travel back, back, back in time to November of 2007…

I was in the Los Angeles area for a few days to see family. While in town, I sent out an open invitation to my social network friends (people I know and people I don’t know YET) to have lunch by the beach in Santa Monica and some bowling afterward. Six people I had never met in person showed up, despite relatively short notice.

One of the individuals I met at lunch, Serena, is an employee of BusinessWire, resulting in some good conversation about public relations and the press release, misconceptions of PR vs. marketing, and the future of the press release on the internet. Serena recommended that I get in touch with Malcolm from BusinessWire’s Phoenix office.

Within a week or two, I sat down for lunch with Malcolm Atherton and we discussed the future of PR on the internet, social media, and even some search engine optimization. During our discussion about social media and marketing, he brought up his wife’s company, Durtbagz.

Several weeks after that, I attended Social Media Club and bumped into Malcolm’s wife, Erin.

None of these introductions or conversations would have been possible if it weren’t for my relatively open social network friend-adding philosophy.

Social Media Club – December 13, 2007

I finally made it to Social Media Club. It was my first time and overall, it was a worthwhile evening.

The topic was a presentation by Arizona-based white label video site, V:social. I have heard about the site, but it was great to see a more detailed view of their platform. It was also great to see some of the implementations of their product. As a white label video player, you can be watching V:social video without even knowing it (and I have!). Great company. Great product. Great presentation. Glad to hear about companies like this thriving in Phoenix.

There were two other highlights of the night. As I introduced myself, Francine Hardaway, an “uber” networking maven if I’ve ever seen one, interrupted me immediately after I said my name. “Oh HEY!” she said. “I (@hardaway) follow you (@brianshaler) on Twitter.” That happens from time to time with people I’ve never met, and it’s always awkward. But because this was Francine, it was awkward + awesome.

The other highlight was the guy that introduced himself by saying “I invented Web 2.0 in 1991.” Yes, an Al Gore joke inevitably followed (it wasn’t me, I promise…. but it was definitely on the tip of my tongue).

Social Media Club meetings are on the second Thursday of every month. Check out SMCphoenix.com for more information.

Twitter, Let’s Play a Game

Recently, I have been brainstorming ways to spur more interaction from my friends on Twitter.com. I have always tried to post questions, conversation-starting statements, and interesting links, all in hopes of getting more and more people to respond.

Problem

The problem I am facing is that a very, very low percentage of my “followers” (the term for users who receive your updates) on Twitter actually know who I am. An even smaller percentage interact with me in any way. This is a problem because if my friends on Twitter don’t know who I am, then the following I have built up there is pretty pointless.

As of this writing, I have over 7,400 users receiving my messages. When I pose a question, I can get anywhere from zero to forty replies. With a maximum of about forty people responding, my participation percentage (on a good day) is 0.54%.

That’s not good.

Inspiration

One of my favorite blogs, BrainFuel.tv, holds weekly “Caption Contests” on Fridays. They post an image and users are encouraged to comment with a caption for it, the funnier the better. It is great to see the level of interaction the blog gets because of those contests.

That is something I wanted to replicate in some way on Twitter. It would be great to play some sort of recurring game where I would post a Twitter message up to 140 characters and people could participate by replying with a creative answer.

TwitLibs

I have decided to try out a simple weekly game that could be fun and amusing. It’s like Mad Libs, but instead of asking for words then filling in the blanks, I will just provide a sentence with blanks for people to fill in. While the game itself is played entirely on Twitter, TwitLibs.com will be the main resource for archives, suggestions, and discussion. I will post the TwitLibs starting statement as well as any Twitter replies I receive.

Only time will tell if people will enjoy the game and interact with me more because of it.

Networking: To Add Or Not To Add

While at a party last night in Manhattan, I was involved in an interesting group conversation about social networking. I was thinking on my own thoughts on the subject. We were discussing where to draw the line for adding new “friends” on social networks.

Like most people who actively participate in social networking, I have come across quite a few different philosophies on friend-adding.

“This Network Is Too Small.”
Starting on one end, there is the type that only adds close friends to their networks. They have a valid point about the definition of the word “friend” and keeping that definition consistent both online and off. However, the main problem I have with this is that it prevents many benefits of social networking. One of the most important aspects of social networking is creating potential business connections with people you otherwise would not have met.

“This Network Is Too Big.”
On the other end of the spectrum, there is the type of networker who seems to be out for nothing more than being popular. This means adding anyone and everyone, with no intention of ever communicating with them. With this perspective, social contacts are treated much like a currency that cannot be spent. They fight to get to the top for no other reason than to be so wealthy with this currency that they can swim in it. This strategy, much like the previous one, renders social networking nearly useless.

It is important for one to find a sweet spot in the middle, to harness the power of social networks. Within the last year, I have made very visible changes to my social networking strategy. A lot of people will disagree and have disagreed with my approach as of late, but I think my current position is well-justified.

I have found that two key principles of social networking can open the door for a lot of (mutually) beneficial business relationships. As you should notice, these are derived from the two extremes above, and must be implemented together.

Principle 1: Think Outside The Circle
You must reach out beyond your circle of friends when using social networking tools. If you constraint yourself to only connecting with people you know well, you will not be able to use this platform for meeting new people. If you are not meeting new people, you might as well stay off social network sites. Email, instant message, and the phone are much more efficient tools for communicating with your circle of trusted friends.

Principle 2: The Law Of Probability
If you connect with more people on social networks, you improve your chances of making very valuable contacts. This could come in the form of a skilled professional that you can work with, the CEO of a large company in your industry, or a Connector that knows those types of people and can match you up. If you do not put yourself out there, you are stifling the chances of meeting these people.

Based on these principles, I have taken a fairly unmoderated approach of connecting with people on social networks. At least 95% of my Twitter network consists of people I have never met or directly communicated with. Thanks to that large pool of individuals, I have been able to connect with quite a few relevant people in my industry, both online and in person.

“This Network Is Just Right.”
The vast majority of my social network contacts will never benefit me in any way. But for the few, highly beneficial connections I have gained because of the large, open-invitation network, it is well worth it. What makes my approach different from the popularity-seeking networker described earlier? I am not building a network to be popular. I am trying to start conversations, connect with new people, and build relationships — albeit with a shotgun approach.

My strategy might not work for everyone, but for me, it has been more successful than I expected.